Denise's CSIT 155 -Spring 2023 Class Blog

Friday, May 26, 2023

Week 16 Part B: Building Out Your Strategy


Setting up a Calendar of content for Social Media Platforms for the month of June

6/1 Setup time and Date of Customer Service Training
      Change Facebook Cover Picture
6/2  Search out for Customer Service pictures for Facebook /Instagram
6/3  Setup Google Analytics for Facebook, Instagram, and Twitter
6/4   OFF - Checking Posts, going over analytics, and answering comments
6/5 Post on Twitter Question- What is your idea of Good Customer service? 
6/6   Post on Twitter Questions - Asking what is the best and worst customer service experience one has encountered. 
6/7 Post a video For Facebook and Instagram- Short Video Diary Part 1- of my Worst customer service experience. 
6/8 Post a video For Facebook and Instagram- Short Video Diary Part 1- of my Best customer service experience.
6/9 Post a link to Facebook on Twitter for followers to check out my Video Diary 1 and 2 of Best and Worst Customer Service Experience. 
6/10 OFF no post- Checking Posts, going over analytics, and answering comments
6/11 OFF no post- Checking Posts, going over analytics, and answering comments
6/12 Post pictures of me training online on Instagram 
6/13 Post a detailed post on Facebook with Pictures of me training online and the content I am teaching. 
6/14 Facebook Live with about being a Customer Service Trainor
6/15 Facebook Live /interview with Client ( what they learned from the classes. 
6/16 Post of Facebook more content of Classes, Prices for individuals and companies. 
6/17 Off no post- Checking Post, going over analytics, and answering comments
6/18 Off no post- Checking Post, going over analytics, and answering comments
6/19 Post a Picture of the company and in the comment add information on the business. 
6/20  Post on Twitter question, does anyone lack in certain office or customer service skills, What is it?
6/21  Post more pictures of Customer service training/person with headset and one with Person training online. Facebook /Instagram
6/22 Checking Posts, going over analytics, and answering comments
6/23 Post more pictures of Customer service training/person with headset and one with Person training online. 
6/24 Off No post Checking Post, going over analytics, and answering comments
6/25 Off No post Checking Post, going over analytics, and answering comments
6/26  Video Diary explaining my Business in Customer Service Facebook /Instagram
6/27 Post more pictures of Customer service training/person with headset and one with Person training online. 
6/28 Using more creative slides of the Business, Classes, and Certificates one can receive //On Instagram. 
6/29 Facebook Live /interview with Client and advertise the new website.
6/30 Setup Linkedin account and Website

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at May 26, 2023
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